Our Process

9/30/2016 (Permalink)

The Emergency Water Damage Process.

• One Hour: Within one hour from notice of loss. a SERVPRO franchise professional will contact you to arrange for service. you'll know help is on its way.
• Four Hour: Within four hours of the loss notification, a SERVPRO franchise professional will be on-site to start mitigation services. the key to reducing damage and saving money is responding quickly to you damage. 
• Detailed Explanation: A trained, uniformed and equipped SERVPRO franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 
• Pretesting: A SERVPRO franchise professional will begin pretesting for restorability, working from the source of the damage outward.
• Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
• Cleaning and Restoration: SERVPRO franchise professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. they will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
• Final Walk Through: After the work has been completed, a final walk-through will be conducted with you to ensure your satisfaction.